![chuck e cheese benefit guide](https://www.chuckecheese.com/wp-content/uploads/2024/08/BENEFIT-GUIDE.png)
Get Ready for Endless Fun
The Chuck E. Cheese Fun Pass* is your ticket into endless game play and big time savings! Make each visit unforgettable with awesome benefits, unlimited visits, game play, surprise bonus gifts & sweet discounts. Click below on your Fun Pass level to learn more about the benefits and how to redeem.
🛑download our mobile app!🛑
Your new Fun Pass is administered almost entirely using the Chuck E. Cheese mobile app. You cannot use your new Fun Pass without it! Add it to your phone now.
Purchased At A Fun Center?
Redeem your Play Pass card
During your first visit, visit the Rewards section of your app to redeem your Play Pass card at the front register. Be sure to keep this card, as it’s where your daily game play will be added throughout the duration of your Pass.
How to use Your Fun Pass
To get the most value from your Chuck E. Cheese Fun Pass, do the following whenever you visit Chuck E. Cheese.
1
Download the Chuck E. cheese Rewards app from your app store
2
Turn on your mobile device’s notifications for the app
Make sure you don’t miss out of surprise gifts
3
Redeem your benefits in-store!
- Open the Chuck E. Cheese Rewards app
- Visit the ‘Rewards’ panel (found under the ‘more’ section)
- Select the benefit you want to use, and click redeem
- Show the redeemable to a Cast Member at the front counter to use it
Bronze Fun Pass Benefit Guide
Below is a detailed guide to all of your Fun Pass benefits that you can refer to if you have any questions.
![](https://www.chuckecheese.com/wp-content/uploads/2023/11/image-28-1-1.png)
40 Games Every Day
Get 40 Play Points per visit!
How to Redeem:
- Open the Chuck E. Cheese app when you arrive at your favorite location
- Select your game play benefit in the Rewards section of the app and select REDEEM
- Show the QR code to a Cast Member at the front counter, along with your Play Pass card
Play Points cannot be exchanged for All You Can Play time. If you run out of Play Points don’t forget you also receive a 20% discount on additional Points when you purchase them at the front counter.
![](https://www.chuckecheese.com/wp-content/uploads/2023/11/image-29-1.png)
20% Discount on Food & Beverages (anytime)
As a Bronze Fun Pass holder, you receive a discount of 20% off of most in-store food and beverage purchases made at the front register.
How to Redeem:
- Open the Chuck E. Cheese Rewards app before ordering your favorite pizza, Strawberry Dole Lemonade or Giant Warm Cookie (anything you want!)
- Select your pizza & drink savings benefit on the Home page of your app. Select ‘more’ first when visiting from the ‘home’ screen) & select REDEEM
- Show the QR code to a Cast Member at the front counter when ordering
To receive your discount, you must order your food at the front counter (not available for tableside ordering). Not valid on birthday parties, combo packages, group events, Buddy V.’s Cake Slices, some limited-time offers, or alcohol. Purchases must be made 15-20 minutes apart to facilitate system refresh. A few additional restrictions may apply, see location for details.
![](https://www.chuckecheese.com/wp-content/uploads/2023/11/image-30-1.png)
20% Discount on extra Game Play (anytime)
Use up all your game play before your visit is over? We’ve got you covered! In addition to your regular game play benefit being available every visit, you also get a 20% discount on additional Play Points.
How to Redeem:
- Open the Chuck E. Cheese Rewards app when you arrive at your favorite location
- Select your game play benefit in the Rewards section of your app (select more first when visiting from the home screen) & select redeem
- Show the Reward to a Cast Member at the front counter, along with your Play Pass card & get ready to play!
Additional Play Points must be purchased at the front register in order to apply your discount benefit. Remember, the exclusive discount is available to Bronze Fun Pass holders only, and can not be shared with non-Pass Holders.
![](https://www.chuckecheese.com/wp-content/uploads/2024/04/4.15.24-CEC-24-0066-W3-SoF_Web_SummerImages_SoF_Trampoline_195x195.png)
50% Discount on Trampoline Zone
As a Fun Pass holder, you receive a discount of 50% off Trampoline Zone at applicable locations
How to Redeem:
- Open the Chuck E. Cheese Rewards app when you arrive at your favorite location
- Select your game play benefit in the Rewards section of your app (select more first when visiting from the home screen) & select redeem
- Show the Reward to a Cast Member at the front counter, along with your Play Pass card & get ready to play!
Height Restrictions apply. Must be under 56″ to jump. See if a location near you has Trampoline Zone. Be sure to present your Play Pass card if you’re using your game play benefit.
![](https://www.chuckecheese.com/wp-content/uploads/2023/11/CECStores-1-1.png)
Valid at Every Chuck E. Cheese in the USA
You can use your Chuck E. Cheese Fun Pass and redeem your benefits at any Chuck E. Cheese in the United States (with a few exceptions).
How to Redeem:
- Open the Chuck E. Cheese Rewards app when you arrive at your favorite location
- Select your game play benefit in the Rewards section of your app (select more first when visiting from the home screen) & select redeem
- Show the Reward to a Cast Member at the front counter, along with your Play Pass card & get ready to play!
Be sure to present your Play Pass card if you’re using your game play benefit.
![](https://www.chuckecheese.com/wp-content/uploads/2023/11/Prizes-1-1.png)
Receive Bonus Surprises
Stay tuned for exclusive Fun Pass freebies & discounts delivered straight to your Chuck E. Cheese Rewards app.
How to Redeem: There is no set schedule to the bonus surprises. When you receive a bonus surprise it will automatically appear in your Chuck E. Cheese mobile app. Instructions for redemptions will be provided. We’ll also send you an email and/or a notification to make you aware that you received a bonus surprise.
Silver Fun Pass Benefit Guide
Below is a detailed guide to all of your Fun Pass benefits that you can refer to if you have any questions.
![](https://www.chuckecheese.com/wp-content/uploads/2023/11/image-28-1-1.png)
100 Games Every Day
Get 100 Play Points per visit!
How to Redeem:
- Open the Chuck E. Cheese app when you arrive at your favorite location
- Select your game play benefit in the Rewards section of the app and select redeem
- Show the Reward to a Cast Member at the front counter, along with your Play Pass card
Play Points cannot be traded for Play Time. If you’re looking to get even more game play out of your visit, don’t forget to use your 30% discount benefit when purchasing more time or Play Points at the front counter.
![](https://www.chuckecheese.com/wp-content/uploads/2023/11/image-29-1.png)
30% Discount on Food & Beverages (anytime)
As a Silver Fun Pass holder, you receive a discount of 30% off of most in-store food and beverage purchases made at the front register.
How to Redeem:
- Open the Chuck E. Cheese Rewards app before ordering your favorite pizza, Strawberry Dole Lemonade or Giant Warm Cookie (anything you want!)
- Select your pizza & drink savings benefit on the Home page of your app. Select ‘more’ first when visiting from the ‘home’ screen) & select REDEEM
- Show the QR code to a Cast Member at the front counter when ordering
To receive your discount, you must order your food at the front counter (not available for tableside ordering). Not valid on birthday parties, combo packages, group events, Buddy V.’s Cake Slices, some limited-time offers, or alcohol. Purchases must be made 15-20 minutes apart to facilitate system refresh. A few additional restrictions may apply, see location for details.
![](https://www.chuckecheese.com/wp-content/uploads/2023/11/image-30-1.png)
30% Discount on extra Game Play (anytime)
Use up all your game play before your visit is over? We’ve got you covered! In addition to your regular game play benefit being available every visit, you also get a 30% discount on additional Play Points.
How to Redeem:
- Open the Chuck E. Cheese Rewards app when you arrive at your favorite location
- Select your game play benefit in the Rewards section of your app (select more first when visiting from the home screen) & select redeem
- Show the Reward to a Cast Member at the front counter, along with your Play Pass card & get ready to play!
Additional Play Points must be purchased at the front register in order to apply your discount benefit. Remember, the exclusive discount is available to Bronze Fun Pass holders only, and can not be shared with non-Pass Holders.
![](https://www.chuckecheese.com/wp-content/uploads/2024/04/4.15.24-CEC-24-0066-W3-SoF_Web_SummerImages_SoF_Trampoline_195x195.png)
50% Discount on Trampoline Zone
As a Fun Pass holder, you receive a discount of 50% off Trampoline Zone at applicable locations
How to Redeem:
- Open the Chuck E. Cheese Rewards app when you arrive at your favorite location
- Select your game play benefit in the Rewards section of your app (select more first when visiting from the home screen) & select redeem
- Show the Reward to a Cast Member at the front counter, along with your Play Pass card & get ready to play!
Height Restrictions apply. Must be under 56″ to jump. See if a location near you has Trampoline Zone. Be sure to present your Play Pass card if you’re using your game play benefit.
![](https://www.chuckecheese.com/wp-content/uploads/2023/11/CECStores-1-1.png)
Valid at Every Chuck E. Cheese in the USA
You can use your Chuck E. Cheese Fun Pass and redeem your benefits at any Chuck E. Cheese in the United States (with a few exceptions).
How to Redeem:
- Open the Chuck E. Cheese Rewards app when you arrive at your favorite location
- Select your game play benefit in the Rewards section of your app (select more first when visiting from the home screen) & select redeem
- Show the Reward to a Cast Member at the front counter, along with your Play Pass card & get ready to play!
Be sure to present your Play Pass card if you’re using your game play benefit.
![](https://www.chuckecheese.com/wp-content/uploads/2023/11/Prizes-1-1.png)
Receive Bonus Surprises
Stay tuned for exclusive Fun Pass freebies & discounts delivered straight to your Chuck E. Cheese Rewards app.
How to Redeem: There is no set schedule to the bonus surprises. When you receive a bonus surprise it will automatically appear in your Chuck E. Cheese mobile app. Instructions for redemptions will be provided. We’ll also send you an email and/or a notification to make you aware that you received a bonus surprise.
Gold Fun Pass Benefit Guide
Below is a detailed guide to all of your Fun Pass benefits that you can refer to if you have any questions.
![](https://www.chuckecheese.com/wp-content/uploads/2023/11/image-28-1-1.png)
250 Games Every Day
Get 250 Play Points per visit!
How to Redeem:
- Open the Chuck E. Cheese app when you arrive at your favorite location
- Select your game play benefit in the Rewards section of the app and select redeem
- Show the Reward to a Cast Member at the front counter, along with your Play Pass card
Play Points cannot be traded for Play Time. If you’re looking to get even more game play out of your visit, don’t forget to use your 50% discount benefit when purchasing more time or Play Points at the front counter.
![](https://www.chuckecheese.com/wp-content/uploads/2023/11/image-29-1.png)
50% Discount on Food & Beverages (anytime)
As a Gold Fun Pass holder, you receive a discount of 50% off of most in-store food and beverage purchases made at the front register.
How to Redeem:
- Open the Chuck E. Cheese Rewards app before ordering your favorite pizza, Strawberry Dole Lemonade or Giant Warm Cookie (anything you want!)
- Select your pizza & drink savings benefit on the Home page of your app. Select ‘more’ first when visiting from the ‘home’ screen) & select REDEEM
- Show the QR code to a Cast Member at the front counter when ordering
To receive your discount, you must order your food at the front counter (not available for tableside ordering). Not valid on birthday parties, combo packages, group events, Buddy V.’s Cake Slices, some limited-time offers, or alcohol. Purchases must be made 15-20 minutes apart to facilitate system refresh. A few additional restrictions may apply, see location for details.
![](https://www.chuckecheese.com/wp-content/uploads/2023/11/image-30-1.png)
50% Discount on extra Game Play (anytime)
Use up all your game play before your visit is over? We’ve got you covered! In addition to your regular game play benefit being available every visit, you also get a 50% discount on additional Play Points.
How to Redeem:
- Open the Chuck E. Cheese Rewards app when you arrive at your favorite location
- Select your game play benefit in the Rewards section of your app (select more first when visiting from the home screen) & select redeem
- Show the Reward to a Cast Member at the front counter, along with your Play Pass card & get ready to play!
Additional Play Points must be purchased at the front register in order to apply your discount benefit. Remember, the exclusive discount is available to Gold Fun Pass holders only, and can not be shared with non-Pass Holders.
![](https://www.chuckecheese.com/wp-content/uploads/2024/04/4.15.24-CEC-24-0066-W3-SoF_Web_SummerImages_SoF_Trampoline_195x195.png)
50% Discount on Trampoline Zone
As a Fun Pass holder, you receive a discount of 50% off Trampoline Zone at applicable locations
How to Redeem:
- Open the Chuck E. Cheese Rewards app when you arrive at your favorite location
- Select your game play benefit in the Rewards section of your app (select more first when visiting from the home screen) & select redeem
- Show the Reward to a Cast Member at the front counter, along with your Play Pass card & get ready to play!
Height Restrictions apply. Must be under 56″ to jump. See if a location near you has Trampoline Zone. Be sure to present your Play Pass card if you’re using your game play benefit.
![](https://www.chuckecheese.com/wp-content/uploads/2023/11/CECStores-1-1.png)
Valid at Every Chuck E. Cheese in the USA
You can use your Chuck E. Cheese Fun Pass and redeem your benefits at any Chuck E. Cheese in the United States (with a few exceptions).
How to Redeem:
- Open the Chuck E. Cheese Rewards app when you arrive at your favorite location
- Select your game play benefit in the Rewards section of your app (select more first when visiting from the home screen) & select redeem
- Show the Reward to a Cast Member at the front counter, along with your Play Pass card & get ready to play!
Be sure to present your Play Pass card if you’re using your game play benefit.
![](https://www.chuckecheese.com/wp-content/uploads/2023/11/Prizes-1-1.png)
Receive Bonus Surprises
Stay tuned for exclusive Fun Pass freebies & discounts delivered straight to your Chuck E. Cheese Rewards app.
How to Redeem: There is no set schedule to the bonus surprises. When you receive a bonus surprise it will automatically appear in your Chuck E. Cheese mobile app. Instructions for redemptions will be provided. We’ll also send you an email and/or a notification to make you aware that you received a bonus surprise.
Frequently Asked Questions
Using Your Fun Pass
When will I receive my Fun Pass benefits?
When purchasing a Fun Pass, be sure to download our Chuck E. Cheese Rewards app to view and redeem your benefits. You should start to see your benefits on the ‘Rewards’ section of your app within 30 minutes. However, this could take up to an hour, so we recommend purchasing in advance of your visit. If you have any issues, or find that your benefits aren’t loading, please contact CEC Entertainment Guest Relation at [email protected] for assistance.
How long do I have to redeem my benefits?
Fun Passes runs from April 29th – September 2nd, and your benefits are redeemable for two months from the purchase date.
Where can I use my Fun Pass?
After your initial visit, your Fun Pass benefits can be redeemed at any participating location! On your first visit:
If you purchased online: Your Fun Pass must be processed & activated at the “home” location selected when you purchased your Pass. Make sure to redeem your Play Pass Card and initial allotment of daily game play points to get started. Then, your points & benefits can be redeemed at any participating Chuck E. Cheese location.
If you purchased in-store: Make sure to redeem your Play Pass Card and initial allotment of daily game play points on that visit (or a follow up visit to that location) to get started. Then, your points & benefits can be redeemed at any participating Chuck E. Cheese location
How do I access my Fun Pass benefits?
Note, on your first visit, your Fun Pass benefits MUST be used at the “home” location selected upon sign up, or the initial store you purchased from.
Your benefits can be found in your Chuck E. Cheese Rewards app, under the ‘Rewards’ section. Just select the benefit you’d like to use by clicking ‘redeem’ and show the QR code to a cast member when ordering at the front register. Your game play, and food & drink benefits or discounts will automatically be applied to your check.
If you are unable to use the App, visit your favorite location and provide the cast member with the phone number you used to purchase your Summer Fun Pass and register your Rewards Account.
Don’t forget to use your Fun Pass issued Play Pass card when visiting to redeem game play and to keep collecting E-Tickets for awesome new prizes.
Making more than one purchase during your visit? Your game play and food & drink discount will refresh every 15 or so minutes, so you can play more games, or order dessert before heading home.
When do my Play Points reset?
Your game play benefit will reset overnight, every night so you’re ready to get your game on again in the morning! Just visit your Rewards section in-app to redeem in-store. Note, your Play Points will expire at the end of the day.
How do I use my game play benefit?
Your daily game play benefit can be found in your Chuck E. Cheese Rewards app, under the ‘Rewards’ section. Just select the game play benefit by clicking ‘redeem’ and show the QR code to a cast member when ordering at the front register.
Don’t forget to use your Fun Pass issued Play Pass card when visiting to redeem game play and to keep collecting E-Tickets for awesome new prizes. Your free game play will automatically be applied to your check.
Making more than one purchase during your visit? Your game play and food & drink discount will refresh every 15 or so minutes, so you can play more games, or order dessert before heading home.
How do I use my additional game play discount?
Your additional game play discount can be found in your Chuck E. Cheese Rewards app, under the ‘Rewards’ section. Just select the benefit by clicking ‘redeem’ and show the QR code to a cast member when ordering at the front register. Note, the game play discount can only be used to redeem Play Points, not time. Additionally, like your daily allotment of game play, additional points will expire at the end of the day purchased, and do not roll over.
Don’t forget to use your Fun Pass issued Play Pass card when visiting to redeem game play and to keep collecting E-Tickets for awesome new prizes. Your free game play will automatically be applied to your check.
Making more than one purchase during your visit? Your game play discount will refresh every 15 or so minutes, so you can play even more games!
How many Play Pass cards will I receive?
The Fun Pass holder will receive one Play Pass card to redeem initial game play benefits. Additional Play Pass cards may be distributed to your family. However, your daily allotment of Play Points will be divided among each card.
Are there any limitations to my additional game play discount?
Yes, there are a few limitations to your benefit.
• Your ‘game play savings’ benefit in-app must be scanned at the time of purchase for the discount to be applied.
• The game play discount can only be used to redeem Play Points, not All play time.
• Like your daily allotment of game play, additional points will expire at the end of the day purchased, and do not roll over.
• Play Points must be purchased at the front counter, not at the kiosk when purchasing.
• Additionally, your game play savings cannot be shared with others in your group.
How do I use my food & drinks discount?
Your pizza & drinks discount can be found in your Chuck E. Cheese Rewards app, under the ‘Rewards’ section. Just select the benefit by clicking ‘redeem’ and show the QR code to a cast member when ordering at the front register. Your discount will automatically be applied at check out.
Making more than one purchase during your visit? Your food & drink discount will refresh every 15 or so minutes, so be sure to order dessert before heading home.
Are there any limitations to my food & drinks discount?
Yes, there are a few limitations to your benefit.
• Your ‘food & drink savings’ benefit in-app must be scanned at the time of purchase for the discount to be applied.
• Purchases must be made at the front register, not at a kiosk or via mobile table ordering, and is not applicable for online order delivery orders.
• There are a few restrictions on which menu items receive this discount. The discount does not apply to birthday party items, birthday cakes, Buddy V cakes, alcohol, and a limited number of other limited-time-offer (LTO) items. Also does not apply to non-food/beverage items including trampolines, merchandise, eTickets, etc. Ask a Cast Member for more information, and if any questions.
When will I receive my surprise bonus gifts?
Expect to receive surprise bonus gifts from us throughout the duration of your Pass. While there is no fixed schedule as to when these will drop, be sure to have your mobile device’s notifications turned on for the Chuck E. Cheese Rewards app to get alerted!
How do I redeem my surprise bonus gifts?
Surprise gifts & freebies can be redeemed the same way your Pass benefits would be. After you receive an alert that one has dropped, visit the Chuck E. Cheese Rewards app, and find the gift under the ‘Rewards’ section of the app. Just select the gift by clicking ‘redeem’ and show the QR code to a cast member when ordering at the front register. It will automatically be applied at check out.
Other Questions
Who can I contact with questions about my Fun Pass?
Most benefits questions can be answered by a Cast Member in-store. However, for any technical issues, please reach out to our Chuck E. Cheese Guest Relations team is ready to assist you with any questions or concerns around your Fun Pass. Please reach out to them at [email protected] and expect a response within 24 hours.
Who can I contact about issues I’m having with my Fun Pass benefits?
Please reach out to our Chuck E. Cheese Guest Relations team is ready to assist you with any questions or concerns around your Fun Pass. Please reach out to them at [email protected] and expect a response within 24 hours.
Who can I contact with questions about my Fun Pass benefits?
To learn more about Pass benefits visit {{here}}. Please speak with a Cast Member in-store with any additional questions. However, for any technical issues, please reach out to our Chuck E. Cheese Guest Relations team is ready to assist you with any questions or concerns around your Fun Pass. Please reach out to them at [email protected] and expect a response within 24 hours.